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Frequently Asked Questions about CruiseReport.com |
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What are the requirements for me to become
a CruiseReport.com Affiliate? |
Becoming an affiliate is easy. You must:
- Have an active web site with a unique domain name (i.e. youragency.com).
- Agree to the Terms and Conditions of the
CruiseReport.com Affiliate Agreement.
- Be able to copy and paste the CruiseReport.com HTML code onto your web site
(or have your webmaster do this for you).
- Pay your one-time application fee and monthly subscription fee with a major
credit card (American Express, VISA, MasterCard or Discover)
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Is CruiseReport.com owned by a travel agency? |
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No. CruiseReport.com is owned and operated by the Professional Internet
Travel Alliance (PITA, LLC). CruiseReport.com is not a "seller" of travel, makes
no bookings and receives no commissions from travel sales.
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Is CruiseReport.com a consortium?
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| No. CruiseReport.com does not provide any overrides, nor do we receive any
percentage of business generated by our member agencies. CruiseReport.com does
not, therefore, interfere with any consortium affiliations you may already have
established. |
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Is CruiseReport.com a booking engine?
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No. Your clients cannot book a cruise through CruiseReport.com. In fact, we
believe that when a consumer books online as opposed to over the phone with a
professional, a huge opportunity is lost. The greatest value that a travel
agency offers is personal service. If a consumer is going to book online, there
is no advantage to booking online with your web site over going directly to the
cruise line's web site. Our technology leads the consumer through the shopping
process to the point where they request a quote on their desired vacation. The
quote request is then emailed to your agency for follow-up and booking.
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Can I use my CruiseReport.com url as my primary web site address?
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No. You must have an active web site with a unique domain name to use
CruiseReport.com. You can, however, print your CruiseReport.com url on business
cards, invoices, flyers, emails, etc.
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How long does it take for my account to become active?
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New accounts are usually activated within 10 minutes after receiving your
application. Once your payment has been processed, you will receive an email
with the HTML code necessary to link to CruiseReport.com from your web site.
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What is the difference between an "anonymous" and a "linked" visitor?
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An anonymous visitor to CruiseReport.com is one who arrives at
CruiseReport.com without having first clicked a link through an Affiliate web
site. For example, a consumer may find CruiseReport.com through a search engine
like Google or Yahoo, then click thru to the CruiseReport.com web site.
Anonymous visitors have access to the CruiseReport.com Travel Agent locator and
can use that resource to locate a CruiseReport.com member agency with which to do business.
A "linked" visitor is one who arrives at CruiseReport.com by clicking an
Affiliate link (e.g. a link on your web site to CruiseReport.com). These
visitors do not have access to the Travel Agent Locator. Linked visitors will
see the Affiliate agency name and information in the header of every page on
CruiseReport.com.
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How does CruiseReport.com help me sell more cruises?
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More and more consumers are using the Internet to shop for their cruise
vacation.
Surveys have shown that:
- Consumers rely upon the opinions and views of other cruise passengers to
assist them in making their cruise purchase decision.
- Consumers spend more time on web sites that have compelling and current
content.
- The longer you keep a consumer on YOUR web site (or tied to your agency
brand), the less chance there is that they will click off to another agency web
site.
- Consumers enjoy the ability to compare cruise vacations side-by-side.
CruiseReport.com answers all of these by providing exclusive and unique
content for your web site.
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Can I link to CruiseReport.com from my
Online Agency, TA Edge or GEM Travel Sites web site?
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Yes. CruiseReport.com does not care who hosts your web site. As long as you
have a unique domain name and have the ability to link to our web site, you can
benefit from CruiseReport.com!
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Can I link to CruiseReport.com from Vacation.com web site?
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Absolutely! Simply copy the HTML for our affiliate link to your Vacation.com
web page and within minutes you will have thousands of additional pages of cruise
content!
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Can I display CruiseReport.com content in a frame?
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Yes, CruiseReport.com content supports frames. However, some web browsers
used by your consumers may not fully support frames.
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What happens when our customers register online?
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CruiseReport.com includes a fully-integrated Guest Registration database
where your customers and prospects can register by submitting a simple form. The
information is stored in our database and is only accessible by you or someone
whom you authorize (by giving them your password). Each time someone registers,
you will receive an email notifying you of the registration. At anytime you can
see a complete list of registered guests through the CruiseReport.com Affiliate
Member web site. You may also add, edit and delete guests through this web site.
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Does CruiseReport.com sell customer names to suppliers?
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No. CruiseReport.com does not sell, give, lend or in any way distribute the
names of customers or guests registered with your web site to anyone. We may,
from time to time, provide aggregate statistical information to suppliers (i.e.
number of registered consumers for each state). Personal information such as names, email
or phone numbers are never disclosed.
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What type of support does
CruiseReport.com offer?
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Even though most agents will never require it, our technical support engineer will be happy to assist in getting
CruiseReport.com links onto your web site. If you wish, we can even place the
links on for you (which requires that we have your user id and password to gain
access to your website). We do not provide support for general web page building
or site management that is beyond the scope of CruiseReport.com
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What does CruiseReport.com cost?
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There are three ways to subscribe to CruiseReport.com content. Month-to-month, 3-months
prepaid, and 12-months prepaid. There is a $100 non-refundable, one-time new account
setup fee on all accounts. The subscription rates as of April 2008 are as follows:
- Month-To-Month - $29 per month
- 3-Month (90 days) - $75
- 12-Month - $289
We accept Visa, Mastercard, American Express, Discover. Your account will be automatically
renewed just prior to the end of your subscription so that your service will not
be interrupted. Therefore, your credit card will automatically be charged each month,
3 months or 12 months, depending on the type of payment plan you choose.
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How do I cancel my subscription?
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Simply email us 30 days prior to the date you wish to have your subscription cancelled
if you have a prepaid account (3 or 12 month), once your account is cancelled, you
will receive a pro-rated credit back to your credit card for the unused months of
your subscription. If you are on a month-to-month basis, simply cancel prior to
the next billing cycle and your account will be cancelled immediately.
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